To achieve and to maintain the values that are the essence of care and strive to:
- Affirm the patient as a unique and valued individual.
- Preserve the quality of life, dignity and independence of the patient.
- Provide an environment where the patient’s family and friends support and help them cope during the patient’s illness and during their bereavement.
- Affirm life and regard death as a normal process and neither hasten nor postpone death.
- Provide relief from pain and other distressing symptoms.
- Meet the physiological, social and spiritual needs of patients and their caregivers through a holistic approach.
- Enable the spiritual needs of patients and their relatives to be met in accordance with their human beliefs and wishes linking, where appropriate, with their own or hospice chaplain.
- Allow patients and their families the choice, whenever practical, to die at a place of their choosing, whether at home, in a hospital or in a nursing care facility.
- Work as a multidisciplinary team to achieve our values and beliefs for the ultimate benefit of our patients.
- Educate and train our staff and encourage personal and professional development.
- Acknowledge the need for staff support, avoiding undue stress through inappropriate demands on our team without realistic support.
- Advance the understanding and rational treatment of progressive disease through participation in appropriate research.
- Maintain high standards of care and seek to enhance these through evaluation and implementation.
- Respect and work with all other disciplines and agencies, encouraging through education and good communication a wider knowledge base of palliative care.